ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. PRIORITY MAIL EXPRESS® SERVICE WILL NOT CHANGE. Read more here.
What carrier do you use? We use USPS Mail.
What are your shipping fees for USA? We offer Priority mail for $7.65 and First Class mail for $6.95
Do you offer expedited shipping? Yes, please contact us for details. Costs generally run between $20 - $30 depending on weight of order and location. This does not include expedited processing. If you wish to expedite processing time, we have a $75 minimum order requirement. Some restrictions apply.
What is your processing time? Most orders are processed within 2-3 business days. Please allow additional time for shipping.
What is the shipping time for USA? Will vary by location, and during holiday's, but generally 1-3 business days for Priority Mail. Longer for First Class Mail.
Do you collect sales tax? Rejuva Minerals, Inc. is registered to collect sales and use taxes in all states which impose such a tax.
What are your shipping fees for Canada? We offer Priority mail for $29.95 and First Class mail for $17.95
What are your shipping fees for International? We offer Priority mail for $39.95 and First Class mail for $23.95
What is your shipping time for Canadian and International orders? Will vary by location, and during holiday's, but generally 6-10 business days for USPS Priority Mail. Variable, and extended shipping time for First Class Mail. We suggest Priority Mail if you need your order in a rush.
Will I receive a tracking #? Once your shipping label has been processed, you will receive an automatic shipping confirmation with tracking information from Stamps.com. Please be certain to provide a valid email address.
Signature confirmation: We reserve the right to request a signature confirmation at no additional cost to you.
What is your cancellation policy? We have a 24 hour cancellation policy. If your order has already been processed, we will be unable to cancel.
Is my shipment insured? Insurance (up to $50 for USA/up to $100 Canada/International) is included for all shipments. If you would like to purchase additional insurance, please contact us.
My package is being returned due to an invalid address, what should I do? If your package is returned to us as "undeliverable" due to an invalid address or for any other reason that was not due to an error on our part, you will need to pay additional shipping to have the items reshipped. Shipping costs are non-refundable in the event you choose not to have your package redelivered. Please refer to our refund policy.
Can you provide general International shipping information?